Shipping & Returns

RETURNS

Our policy lasts 30 days unless otherwise specified. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unworn/unused and in the same condition that you received it.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase. Please include your invoice with your order, along with a note explaining your reason for returning the item(s). Please specify if you would prefer:

1) Refund
2) In-Store Credit (in the form of a Gift Card)
3) Exchange*

*If you would like to exchange your item for another of equal value, please list the item, as well as the size, color, etc. if applicable.

PLEASE SEND YOUR PURCHASE BACK TO:

Pacific Color Graphics
6336 Patterson Pass Rd
Suite A
Livermore, CA 94550

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days. Please note that depending on your credit card company and/or bank, processing time may vary.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@crowdstrikeswag.org.